The supply partner behind 240 coffee programmes across ASEAN
We roast, blend, package, deliver, install and train — under one certified operation, with the traceability and reporting that procurement and compliance teams require.
One operation, six service lines
Most competitors do one or two of these and subcontract the rest. We run the whole chain, which is why a single account manager can answer for the whole account.
Contract roasting
Probat P15 and P60, profile logged per batch, 20kg minimum per profile with cupping sign-off before production.
Wholesale supply
Scheduled delivery with consignment stock and usage-triggered replenishment for accounts above 40kg a month.
Equipment & service
Placement, installation, water treatment and breakdown response under a two-hour Klang Valley SLA.
Training academy
SCA-aligned barista certification at our Shah Alam lab or on your site, with six-monthly refreshers for hotel accounts.
Private label
Your brand on our line, with packaging compliance handled for Malaysia and Singapore retail.
Client systems
Order portal, usage reporting and service tickets — the operational layer most suppliers do not offer at all.
The part of the website that runs the business
Enquiries arrive, get scored, get routed and get measured. Nothing sits in an inbox waiting for someone to notice it.
| Company | Enquiry | Source | Volume | Status | Owner |
|---|
Enquiries and qualified leads
Leads by source
Every enquiry is written to the CRM, notified to the right channel, and reconciled against the order system. No re-typing, no lost leads.
Eleven outlets, three suppliers, one transition
A four-property hotel group in the Klang Valley consolidated its entire coffee programme onto a single contract in six weeks.
Banqueting, in-room, lobby lounge and staff canteen were each buying separately. We audited all eleven outlets, standardised two blends, replaced nine machines and ran training at each property.
Ready for procurement, not just for marketing
Certificates, specifications and audit documents are maintained and released the same day they are requested.
MS ISO 22000:2019
Food safety management, certified 2021, recertified 2024 with no major non-conformities.
HACCP
Hazard plan covering receiving, roasting, packing and dispatch, reviewed annually.
JAKIM Halal
Certified line with segregated storage and dedicated equipment.
MeSTI & liability
Ministry of Health scheme, plus RM5 million product liability cover.
Send us your volume. We'll respond in one business day.
Monthly consumption and outlet count is enough for a first pass. You will get indicative pricing, a machine plan and a transition timeline — with a named account manager attached from the first reply.
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